Disorganisation - Inefficiency

<p>I settled one of my loans last year and a request to update ITC was never sent from capitec. I app**** for a home loan and this aco****ed against me as it should that i was still owing that loan. The home loan was declined because of it. I really think that this is very wrong planning with People's profile this way. I went into the branch and all they can say is the turn around is 21 days to sort this out but it should have been done ages ago as well. I need my profile sorted out as a matter of urgency.</p> <p>These accounts should reflect as paid up and closed ********** ********** 3 and ********** ********** 38</p> <p> </p> <p> </p>