1 reviews | Active since Jun 2018
dismayed at attitude of capitec branch manager northern suburbs
Today i app**** for credit card - I am the only employee and divert landline to cellphone when not in office - Capitec confirms employment on landline as indicated on Telkom web 1023 - so branch manager doesnt assist with other options turns me away as he cannot confirm employment with applicant who is the HR and only employee!!!!!!!!!!! Branch Manager needs more training on how to please a customer and not just turn them away without trying to assist or trying other options. Not a happy customer
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mrs Kemp
As discussed telephonically, I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank
Good day Mrs Kemp
As discussed telephonically, I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank