SMWT
Sydney Msyfo Wa Tshabalala
1 reviews | Active since Nov 2018
28 Aug 2019, 18:09
Dishonest Staff and *********** management at the Capitec Bank in Evaton Mall in the Vaal
Hi
My name is Nosipho Ndumiso. I just deposited money at your Evaton branch, I gave the cashier R500 to deposit into my account but she claims that I gave her R300. I then asked to speak to the manager regarding the matter, and asked her to please forward my query to the customer care line. She said she sent an email to the regional manager but didn't give me any reference number or proof to show that the complaint was sent. Her Name is Thando Motau
Your assistance would be highly appreciated
My contact details are: ***
Email address: ***
Helpful (0)
Replies (2)0
Replies (2)Capitec Bank's replyOfficial
29 Aug 2019, 12:43I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply29 Aug 2019, 12:43
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
03 Sept 2019, 17:13Hi Sydney
We tried to call you. Please return our call on ***as per the sms sent to you.
Kind regards
Capitec Bank
We tried to call you. Please return our call on ***as per the sms sent to you.
Kind regards
Capitec Bank
Capitec Bank's reply03 Sept 2019, 17:13
Official
Hi Sydney
We tried to call you. Please return our call on ***as per the sms sent to you.
Kind regards
Capitec Bank
We tried to call you. Please return our call on ***as per the sms sent to you.
Kind regards
Capitec Bank
