CP
Carlos P

1 reviews | Active since Nov 2024

02 Dec 2024, 20:58

Dishonest dealings with Tumi from Capitec Reef mall.

Beware of Tumi from Capitec at the Reef Shopping Center Two years ago, I met Tumi from the Capitec branch at the Reef Shopping Center in Albermale. We became good colleagues as he always helped with my banking. I introduced my business of selling imported goods to him, and he agreed to sell some smar****ches for me. Despite giving him several watches, he never sold any and eventually returned them. Later, he proposed that his nephew sell the watches at the coast. Trusting Tumi, I agreed. However, after weeks of struggling to get my watches back, he returned only two, both in dirty boxes, making them unsellable as new. He promised to pay for the missing watch but failed to do so, despite numerous follow-ups and broken promises. This experience has been incredibly frustrating and feels like a ****. Tumi, working at Capitec, took advantage of his position to deceive me.

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Replies (2)
Capitec Bank
Capitec Bank's reply02 Dec 2024, 21:12
Official
Good day Carlos Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank
CP
Carlos P's update03 Dec 2024, 18:28
Reviewer Update
II was told that I would be contacted during the next business day and I’m still waiting. What is Capitec going to do about this case?