1 reviews | Active since Dec 2016
Dishonest!!
<p>I have a loan with capitec bank, and not ones have i missed a payment. on Monday night the 10th July 2017 received an sms saying that my loan repayment is in arrears. On Tuesday the 11th July 2017 i phoned them and i did not get a satisfactory answer as to why they send me that sms. The lady i spoke to said that it will be fixed however this morning 14 July 2017 the loan repayment amount has increased.</p> <p>i have had enough with Capitec Bank, their bank charges are advertised as cheap and yet it is like any other ban****</p> <p> </p>
Good day Ms Mogotsi
Please accept my sincere apologies for the late response due to a technical error we experienced.
Keshia Nomdo will take ownership of this investigation and will provide you with feedback urgently. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Ms Mogotsi
Please accept my sincere apologies for the late response due to a technical error we experienced.
Keshia Nomdo will take ownership of this investigation and will provide you with feedback urgently. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
i have been communicating with keshia Nomdo however nothing has been done up to now. she requested i send her an email with all my payslips and i did 3 times already and all she can say is that she did not receive my emails. This is getting ridiculous because i tested my emails and they are working fine. i tried phoning her today with no success. I am not happy and i really don't have time for running around when i am the client.
Can somebody please assist! Useless service!!!!
i have been communicating with keshia Nomdo however nothing has been done up to now. she requested i send her an email with all my payslips and i did 3 times already and all she can say is that she did not receive my emails. This is getting ridiculous because i tested my emails and they are working fine. i tried phoning her today with no success. I am not happy and i really don't have time for running around when i am the client.
Can somebody please assist! Useless service!!!!