SB
Stefanie B

1 reviews | Active since May 2012

29 Aug 2023, 17:23

Disgusting Support of their clients

Never take a loan from Capitec! They are very quick to give you money but when it comes to support a client post retrenchment? Absolutely disgusting that in 5 months time, I have begged and pleaded for assistance without any help. I've now involved the Ombudsman. Rather go to another bank, hopefully they will care enough to at least respond to your emails and calls

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Aug 2023, 19:26
Official
Good day Stephanie

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank