SM
Sthembile M

1 reviews | Active since Aug 2016

08 Sept 2016, 18:04

Disgusting services

<p>Capitec bank I was transferring money and i typed the last digit incorrectly I was appalled by the service I received from this company as a hole they told me they can't do anything to reverse my money even though a communicated 2 minutes after the incident the advisor I first spoke to **** to me and say they called the recipient and she has used the funds I went to a capitec branch and they opened a case witch is useless since i can't get my money a business is suppose to have work around but not this one </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply09 Sept 2016, 08:27
Official

I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank