SM
Siyanda M

1 reviews | Active since Nov 2014

17 May 2021, 18:59

Disgusting service from Capitec Bank

It has come to my attention that Capitec Bank has been authorizing companies to debit my account without my approval and when I log this as ********** activities on my account i am informed i have to open a ******** case. I expect Capitec to protect my account from an unauthorized debit orders. 2 debit orders from DMC and Clientele which i didn't authorize. Meaning my account is no longer safe with Capitec anyone can debit it as they please.

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Replies (1)
Capitec Bank
Capitec Bank's reply17 May 2021, 19:00
Official
Good day Siyanda

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank