Disgusting Service

I received a pathetic service from Capitec Tongaat branch located at the new mall from a black lady(thin, tall and with dread locks). I reported to the back seaking assistants with the reversal on a debit order and I was treated like ****. Whilst the lady was busy communicating with me she was busy talking to other customers. Her body language and her communication skills are so disgusting. I'm not happy with how I was treated, this lady needs to revisit her customer service manual because her attitude is really disgusting.