CD
Caylee D
1 reviews | Active since Jul 2020
29 Jul 2020, 11:09
Disgusting service.
When they want to take 14 to 30 days to investigate the Atm not giving you your money.
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
29 Jul 2020, 12:01Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply29 Jul 2020, 12:01
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
CD
Caylee D's updateReviewer Update
29 Jul 2020, 12:10You have my money, will not give it back and want to respond to me in 5 days??? You just responded, why was it not with an actual solution?
CD
Caylee D's update29 Jul 2020, 12:10
Reviewer Update
You have my money, will not give it back and want to respond to me in 5 days??? You just responded, why was it not with an actual solution?
CD
Caylee D's updateReviewer Update
06 Aug 2020, 15:18And I am still waiting....
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Caylee D's update06 Aug 2020, 15:18
Reviewer Update
And I am still waiting....