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Brenda C
1 reviews | Active since Nov 2023
08 Dec 2023, 10:03
DISGUSTING SERVICE
AGAIN!!!! For nearly a year Capitec have been investigating ***** on my account ref nr ***, EVERYTIME I enquired a so called specialist has been allocated to the case, with NO FEEDBACK AT All. I have never been so disgusted by the service I received by Capitec. Herewith their commitment which they did not honour My name is Siyasanga, I will be investigating your Remote Banking service request and aim to resolve this for you by 07/12/2023.
I will be in touch to give you any feedback.
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Replies (2)
Capitec Bank's replyOfficial
08 Dec 2023, 11:08Good day Brenda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply08 Dec 2023, 11:08
Official
Good day Brenda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Brenda C's updateReviewer Update
12 Dec 2023, 12:4411December 2023 and yet NO RESPONSE from Capitec!!
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Brenda C's update12 Dec 2023, 12:44
Reviewer Update
11December 2023 and yet NO RESPONSE from Capitec!!