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Nikita

1 reviews | Active since Mar 2024

04 Feb 2025, 12:10

DISGUSTING SERVICE

Capitec bank at cornubia has no sense of privacy or regard for the popia act.

My passport was taken to the branch by a relative and instead of stating they cannot assist. They assisted my relative in his request. I cannot understand how people do not check at the branch who the passport actually belongs too.

I am utterly disgusted as I have been banking with capitec for the longest time and this isn't the first time of having a problem with them.

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Feb 2025, 12:36
Official
Good day Nikita Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank