mK
mellisa K

1 reviews | Active since May 2013

01 Dec 2016, 14:48

disgusting service

<p>I email one of the loan consultants on the 25 /10/16 to change a debit order date for me he asked me for payslips which i emailed to him and he never emailed me back and till today i was waiting for the debit order date to be changed im very disgusted with the service i have recieved because i phoned into the call centre to asked if it was done and its not so please explain why do a person phone in !!!</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Dec 2016, 09:39
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank