Disgusting service

<p>I'm disgusted by the service i received from capitec bank, I made and error loading airtime and selected the wrong network provider so I called capitec so they can reverse that money into my account it'll then spoke to fasiga kim(ref: ********** 0) who asked me to confirm my landline number!!WTH?? I never had a home tell number and I was told "sorry mam we can't help you, u must go to the branch" what nonsense is that! Why would I waist R100 petrol going to the branch 2 claim R30 airtime!!! Does that even make sense!! I'm not requesting debit order reversals or any serious transaction i mean driving to a branch 4 R30 doesn't have common sense 2 it!!!</p>