Disgusting service

The service I got from the Customer Care Service was appalling, I called to change my debit order date from the 23rd to the 25th (which has always been the 25th, I'm not sure who gets paid on the 23rd) and I spoke to Rethabile Binda on the 11th of January who asked for some form of a document stating my salary date, which I sent. 8 days later I call and I get through to Nicol who gave me a disgusting attitude and transferred me to the loans account mind you I stated that it is regarding my credit card then I was then transferred again only to be told that I can get assisted over the phone???? then why do you even have a call center.

Worst bank ever, That time i was calling so I can pay but??? Never again. I'm definitely cancelling my cards