AB
Angelique B

1 reviews | Active since Sept 2020

04 Aug 2022, 12:53

Disgusting service

I have been requesting since the 27th of May 2022 to close my account. All the while monthly bank charges are stacking up. I have sent numerous emails and requests to be contacted and assisted in this regard. As of today 4th Aug 2022, nobody has come back to me from Mercantile Bank. I am so disappointed and disgusted with this service.

0
Replies (1)
Capitec Bank
Capitec Bank's reply04 Aug 2022, 14:08
Official
 
Good day 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Mercantile Bank a Division Of Capitec Bank Limited