MN
Mandla N

1 reviews | Active since Nov 2020

24 Nov 2020, 15:14

Disgusting service

Good evening incident number ***4

Kindly assist advise how long does it take for capitec to resolved a mistake they made I have been patient enough here but simply because I am black note white I am being ignored I am calling in every day I think now I should open a case I have been ignored from day one

Capitec has been nothing but pain to my life Capitec blames us for its own *********** Capitec now has no answers for me No manager has called me back They keep sending sms with no resolution I regret banking with capitec I curse the day I open an account with you guys

0
Replies (1)
Capitec Bank
Capitec Bank's reply24 Nov 2020, 16:46
Official
Good day Mandla

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank