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Nazmeera A

1 reviews | Active since Sept 2016

29 Jul 2019, 09:27

Disgusting service

Filed a complaint last month that they still have a negative listing against my name and I emailed them the proof from SAFPS and was asked to contact direct loans they declined me because of the same issue. If you dont want to give me a loan give me a valid excuse. My accounts are all up to date and the negative listed was removed as it should have been in 2012.

Please email me as I am in training and cannot take calls.

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Replies (2)
Capitec Bank
Capitec Bank's reply29 Jul 2019, 13:30
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention. 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank  
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Nazmeera A's update11 Aug 2019, 20:38
Reviewer Update
No feedback yet ? Are u just not bothered ?