Disgusting Service ?

So now I’m told, because Capitec Waterfront Bloemfontein did NOT send a Document (Mind You I’ve already went 2 times to RE-SEND documents ) they were NOT received, a Document sent on the 17/04/2019, now I’m told because I went to Resend it on the 27/04/2019 I must wait 14 extra days for a Dispute which happened and disputed on the 28/02/2019!

What Terrible Company does that, never mind the inconvenience I have to go through to go to a Branch every week!

Every week since 28/02/2019!

I am Disgusted at the level of Service and Lack of Feedback displayed by Capitec and want to Close My Account ASAP!