zZ
zama Z
1 reviews | Active since May 2012
04 Jan 2019, 11:32
Disgusting service
A few minutes ago I went to get assistance with my banking app from Ngodwana Branch. I found some Desree lady was very rude, she didn’t give clear instructions to make it worse she just left me sitting there and never said if we are done until her colleague came to finish off, even when she called Desree she was not even remorseful. That was a very disgusting service and experience I must say.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
04 Jan 2019, 13:39I acknowledge your posting, and have referred it to Nokuphumla Skenjana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply04 Jan 2019, 13:39
Official
I acknowledge your posting, and have referred it to Nokuphumla Skenjana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,