kG
krisann G

1 reviews | Active since Aug 2016

17 Feb 2017, 14:39

Disgusting Service

<p>i went to Capitec bank in Pine Street Durban and i had an employee of Capitec that was extremely rude to me, they were offline and i was asking if there is anything that he could do for me cause funds were deposited intomy account and i could not access it, before i can even complete my sentence he said to me do you understand that we are offline and there is nothing anyone can do about it.</p> <p>i am definately going to change my bank cause there are too many problems with Capitec and there staff is something else.</p> <p> </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply17 Feb 2017, 15:16
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

David Morris will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management

Capitec Bank