1 reviews | Active since Sept 2016

03 Jan 2023, 15:21

Disgusting Service

I have been waiting for my Forex to clear into my account for over 15 days! There has been no response from Capitec so I can only assume the funds have been ******. Furthermore, my salary has also not been released, my colleagues who bank with absa received their notification on thr same day and had their dollars cleared immediately. I am disgusted by Capitecs bad service and no response to all my emails.

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Replies (1)
Capitec Bank
Capitec Bank's reply03 Jan 2023, 21:41
Official
Good day Linda

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank