Disgusting help for ***** victims

Absolutely useless to help customers who have been de*****ed through cell phone banking ****. You keep quiet for 14 days and after three visits to your branches you say i must open a case with the police and bring you the case number...only to turn around and say you cannot help me. Why keep quiet for all these days whilst you did nothing to investigate money withdrawn in Kzn whilst im in Cpt. Disgusting man. no more from me my family and friends.