SL
Salama L
1 reviews | Active since Nov 2017
18 Mar 2025, 07:46
Disgusting customer service
Worst bank ever. They disregard their clients. Customer service is disgusting... Don't choose Capitec, you will be highly disappointed. Waiting close to a week for feedback on what is supposed to be an urgent matter... They probably too busy eating kfc to actually investigate why they have not paid me my live better money. Pathetic excuse for a bank
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Salama L's updateReviewer Update
20 Mar 2025, 08:15Thank you to Bongi Mhawu who tirelessly worked around the clock yesterday to resolve this matter for me. She is outstanding and is in my opinion Capitec most prize possession. You don't find service delivery an etiquette like that readily. I commend you for your efforts and results and as a result of your thoughtfulness and professionalism I will recommend Capitec as a bank anytime in the future. Well done Bongi. God bless you. Show quoted text
SL
Salama L's update20 Mar 2025, 08:15
Reviewer Update
Thank you to Bongi Mhawu who tirelessly worked around the clock yesterday to resolve this matter for me. She is outstanding and is in my opinion Capitec most prize possession. You don't find service delivery an etiquette like that readily. I commend you for your efforts and results and as a result of your thoughtfulness and professionalism I will recommend Capitec as a bank anytime in the future. Well done Bongi. God bless you. Show quoted text