MK
Mtozi K

1 reviews | Active since Nov 2017

19 Jul 2021, 10:39

Disgusting customer service

Disgusting customer service by Capitec by not informing clients that Atms at Vangate Mall is not operating. People drive from far and some have to take public transport only to be dissapointed by the bank. Why are they not looking after their customers by advertising in local newspapers and bulk smses to keep their clients in the loop. Im utterly disgusted.

0
Replies (1)
Capitec Bank
Capitec Bank's reply19 Jul 2021, 10:44
Official
Good day Mtozi 

Thank you for letting us know of your concern, and for your patience while we explore this matter.  We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank