DISGUSTING CUSTOMER SERVICE

I WILL NEVER EVER EVER EVER!!BANK WITH CAPITEC BANK.IF WHAT I EXPERIENCED TODAY AT TO LOWER CROSSROAD/PHILLIPI BRANCH IS WHAT YOU TRAIN YOUR STAFF I AM COMPELETELY DISGUSTED.I GOT INTO THE BRANCH AT 11:45 AND B40 WAS MY TICKET.I WAS THEN ADVISED TO QUE AT THE ENQUIRIES COUNTER.AT 12:10 AFTER LISTENING ATTENTIVELY FOR MY NUMBER AS I URGENTLY NEEDED A BANK STATEMENT I WAS THEN ADVISED TO GO TO BONGA OR BONGANI'S CUBICLE AS HE IS THE ONE WHO DEALS WITH ALL \B\" NUMBERS.WHEN WE GOT TO THE COUNTER BONGA SAID HE HAD ALREADY CALLED OUT OUR NUMBERS AND WE DID NOT RESPOND SO WE HAVE TO GET BRAND NEW TICKETS AND START ALL OVER AGAIN!!HE WENT ON,ARGUING WITH ME AND ANOTHER CUSTOMER OF YOURS WHO ALSO ADVISED HIM THAT NO\" B\" NUMBERS WERE CALLED,BUT THIS SO CALLED BRANCH MANAGER SAID CUSTOMERS COME TO THE BRANCH THINKING THERE ARE ALWAYS RIGHT AND I NEED TO APOLOGIZE TO HIM FOR SAYING HE DID NOT CALL OUT OUR NUMBERS.HE REFUSED TO HELP AND SAID I CAN COMPLAIN ALL I WANT.I WILL MAKE SURE TO POST THIS ON ALL MY SOCIAL NETWORKS,I WANT ALL MY FRIENDS AND FAMILY TO KNOW THAT CAPITEC DOES NOT CARE ABOUT CUSTOMER SERVICE.I AM EXTREMELY DISAPPOINTED!!!!"