1 reviews | Active since Jun 2017

09 Nov 2017, 12:28

Disgusting CSC!SIES

Paseka from the Campus Square branch is really a disgusting boy.instead of helping my sister with downloading the app on her phone he sends himself her pictures and is now sending her nasty messages ...I am really disgusted...my sister is scared for her life because of this kid

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Replies (2)
Capitec Bank
Capitec Bank's reply14 Nov 2017, 08:25
Official

Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.

Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.

Thank you for your patience herein.

Complaint Management

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Capitec Bank
Capitec Bank's reply20 Nov 2017, 11:14
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management
Capitec Bank