DISGUSTING AND INCONVINIENCE LACK OF INFORMATION!

I am currently working on the cruise ships, prior leaving for my job I went to 3 branches 2 in Lakeside Benoni Mall and 1 in Eastrand Mall the one by Pick n Pay entrance, to advised that I'll be leaving and will be abroad for about 6 - 8 months working on the cruise ships, is there anything, any paperwork I need to fill in anything I need to get from the bank as I will be continuing to use my account as I have debit orders and will be transferring from whatever bank account I'll be using to my Capitec account!

All three said NO Capitec is GLOBAL ACCOUNT as long I deposit the money on time, I should be fine.

Behold, I got onboard get my Brightwell Account and I link my Capitec to Brightwell, I was not able as every information I provide all of a sudden is incorrect. I had to link with Remitly which is a 3rd party that I paid extra charges as than I would, if I linked my account directly.

For May and beginning of June I was able to transfer with this method to my Capitec. Month end of June I couldn't as it was giving me the "Dear Vathiswa your card was decline by your bank. There's a few reasons this may have happened".

Upon contacting Remitly the I was advised its Capitec that was the 30th of June, I immediately email Customer care and got the WhatsApp number which I used, and I was waiting. I explained what's happening to which the consultant told me there's nothing she can do I need to contact forex department and she can't connect me to them I need to email them or call them directly.....wish me luck... I emailed the forex department right away I've yet to hear from them.....One of my collogues advised me about the indemnity form which I filled in and sent on the 01st July guess what still nothing!

I've never been this desperate for my own money, I ended up asking people to send money to my account.

THIS IS NOT A WAY TO TREAT CUSTOMERS!