ZN
Zinhle N
1 reviews | Active since Mar 2019
24 Dec 2022, 09:06
Disgusting
I transferred money to a wrong beneficiary who has Absa account, I called this so called bank immediately after that mistake to reverse payment as it was not immediate payment they told me yo wait 7 to 14 weeks, till now nothing has been done. Went to its Branch they failed to help, called customer service same thing. Went to Absa, they told me to go back to Capitec and tell them to reverse or freeze the account and Capitec is refusing to do that
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
24 Dec 2022, 09:41Good day Zinhle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply24 Dec 2022, 09:41
Official
Good day Zinhle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
