Disgusted with Capitec! Account Frozen Without Proof & Treated Like a ********!

I am beyond disgusted and disappointed with the way Capitec has handled my account. Out of nowhere, they slapped a Stop 73 freeze on my account and accused me of being involved in a Ponzi scheme WITHOUT any proper proof!

I submitted all the required documents explaining exactly what the funds I received were for. Instead of properly investigating or at least treating me like a human being, Capitec decided to completely block my account and label me a "beneficiary of a Ponzi scheme."

To make it worse, they claimed that the person who sent me the money also had their account blocked. When I contacted this person directly, they told me their account is still active and working fine! So why is mine blocked? Why am I the one being punished and treated like a ******** when I provided full transparency?

Capitec has shown ZERO empathy, no professionalism, and no proper communication. They leave you in the dark, freeze your account, and then treat you as guilty without proof completely ignoring the fact that you rely on that account for your daily life.

I feel humiliated, powerless, and extremely angry. I expect immediate answers, proper communication, and for my account to be unfrozen immediately!

Capitec, you have failed me as a customer and your handling of this situation is absolutely unacceptable.