Disgusted with Capitec

On 15/02/2019 I went to Capitec Cavendish Glen to apply for a credit card. I was assisted by Betty. My application was pre-approved but then the system went down and I had to leave. Today 15/02/2019 I returned to complete my application. Unfortunately I can't remember who was the lady, but it was teller 5. She was extremely rude and she refused to do my application, because although I provided 3 payslips, they weren't consecutive. Neither did Betty but she would have finished the application had the system not gone offline. When I wanted to speak to the Branch Manager, he was outside using the work phone for personal calls. I was ubruptly shushed by him and shown that he is too busy on the phone to attend to me. He subsequently ignored me flat. I am really really disgusted by the way I was treated today and if the issue isn't resolved I am going to take my business to another financial institution and advise my colleagues to follow suit.