DISGUSTED SERVICE

To whom this may concern.

I have had up until my ear***** with the BAD SERVICE I AM RECEIVING FROM CAPITEC BANK. I WILL CLOSE ALL MY ACCOUNTS ONCE MY QUERY HAS BEEN RESOLVED.

In the beginning of August I updated my banking details with you guys as my salary is now being paid into my standard bank cheque account.You guys were unable to debit my loan installmemt from my standarb bank account WHICH WAS TECHNICAL ISSUES ON YOUR GUYS SIDE where I then paid my instalment cash in the branch. When I went on ITC and Compuscan I see now that my account is in 1month arrears !!! How is that possible when I have paid my instalment cash !!! I want my payment profile to updated as soon as possible as I will be writing another very bad review on Hello Peter . The complaints agent Kadi Violla I spoke to promised me my query will be looked into . My patience for feedback is running out very slowly as you guys are negatively impacting MY CREDIT SCORE AS I WILL BE APPLYING FOR A HOME LOAN MONT END !! PLEASE FIX YOUR MESS YOU GUYS CREATED!!!