PN
Portia N
1 reviews | Active since Sept 2016
15 Apr 2024, 14:03
Disgusted once again
Seems like this is the only platform that Capitec provides feedback. Please assist with the steps of getting proof of payment if payment was done via USSD and how to get back to the year dating 2022 as it does not show, only showing for the past 12 months. It was sent with an account number?
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Replies (3)PN
Portia N's updateReviewer Update
15 Apr 2024, 22:07My enquiry remains unresolved from. The first issue I had, Capitec demanding proof of payments while they know wxavtly this is undoable ofa transction via USSD, If a client cannot access POP if thdy were using what is to be done? The statement does indocate the link of the amounts paid into my account... WHAT MORE MUST I DO TO GET MY MONEY?????? Capitec is now no longer even b responding to steps of getting POP from their banking app. If you cant assist who will?
PN
Portia N's update15 Apr 2024, 22:07
Reviewer Update
My enquiry remains unresolved from. The first issue I had, Capitec demanding proof of payments while they know wxavtly this is undoable ofa transction via USSD, If a client cannot access POP if thdy were using what is to be done? The statement does indocate the link of the amounts paid into my account... WHAT MORE MUST I DO TO GET MY MONEY?????? Capitec is now no longer even b responding to steps of getting POP from their banking app. If you cant assist who will?
PN
Portia N's updateReviewer Update
16 Apr 2024, 07:32Enquiry remains unresolved, Capitec demanding proof of payments on pdf while they know exactly this is undoable if a transction is done via USSD, If a client cannot access POP if they made a transaction va ussd what must be done? The sender bank statement indicates of the amounts paid into my account.. WHAT MORE MUST I DO TO GET MY MONEY?????? Capitec is now no longer even responding to steps of getting POP from their banking app. If you cant assist who will? Ombusman maybe?
PN
Portia N's update16 Apr 2024, 07:32
Reviewer Update
Enquiry remains unresolved, Capitec demanding proof of payments on pdf while they know exactly this is undoable if a transction is done via USSD, If a client cannot access POP if they made a transaction va ussd what must be done? The sender bank statement indicates of the amounts paid into my account.. WHAT MORE MUST I DO TO GET MY MONEY?????? Capitec is now no longer even responding to steps of getting POP from their banking app. If you cant assist who will? Ombusman maybe?
Capitec Bank's replyOfficial
16 Apr 2024, 14:52Good day Portia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply16 Apr 2024, 14:52
Official
Good day Portia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank