Disgusted

Dear Capitec ***** Department,

I'm writing to express my concern about a restriction on one of my extra savings accounts. Although my main Capitec account is functioning, I've noticed that the extra savings account has been removed.

Upon contacting customer service, I was informed that the issue stems from a R1,500 deposit I received on the 30th. This transfer was from a friend repaying a loan from October. Today, I received additional funds: R5,000 from Khanyile and R1,500 from Zinhle Miya. However, these transactions have raised suspicion of *****.

I'm dissatisfied with the level of service provided and urge you to assist me promptly. If this issue isn't resolved, I'll consider switching to another bank.

My Account Number is ***.

Thank you for your attention to this matter.