lR
linkie R
1 reviews | Active since Jul 2018
21 May 2020, 12:47
Disgusted by Capitec Behaviour
Who on earth debit an account on the 20th in a month when the agreement clearly stipulates 25th of every month.I am ****ed because Capitec debited money last night without even letting me know.If you see money in my account it is not yours to debit but for other reasons.Should this continue I will change banks and never pay you.Try me you will see,and if you me over I will wait for retention of accounts and judgements to fall.Dont mess with me.
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Capitec Bank's replyOfficial
21 May 2020, 13:00Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply21 May 2020, 13:00
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,