DISGUSTED BY CAPITEC

My name is Phakamani Makhanya

I have been waiting for Capitec to call me or send me an email.

On the I received a payment of R15000 of which I was supposed to load furniture and other things of the deceased person from Durban to Uphongola because the person who died was from Uphongola.

I received a payment on the day and I withdrew the R5000 immediately to service the car and also fill in the tank of petrol for the following day.

I proceed and try to withdraw another money but at that time my card was closed and no one called me to ask what is this payment for or why am I withdrawing money but they just closed my card.

I called Capitec ***** department because I saw the number on the slip but they told me to wait they are busy with investigation, I asked what investigation? That person failed to answer me and told me to wait for their call.

Even today I am still waiting and I do not know why my account was closed because I need ask the person who paid me and she said also her account is closed and she doesn't know why.

I don't know if Capitec is a **** or what, everyone who receives money and use it immediately are being blocked. What for? Capitec is slowly becoming a ****, please activate my account so that I can get access to my funds. If this will continue in future I will have to closed my account with Capitec.

My ID Number is *** ***.