Disgusted at poor service

<p>Yesterday I incorrectly transferred R2500.00 into a wrong capitec account,call about five to six times and they put the payment on hold,they said that they they will call the client as he/she is a capitec client,they called back and stated that they could not get hold of the client,my question is if the client is not found they stated that the funds will be released into the wrong account within 7 working days,I know for sure that the receiver of the funds will not give the authorisation for the funds to be reversed back into my account</p> <p>It is the first time that I have experienced something like this,so I have cometo the conclusion that Capitec Bank are not a bank that you can leaveor trust to leave money in as it is not safe.</p> <p>Capitec cannot do reversals,even though you have the proof,for that reason I am going to close my account with capitec as I feel that my hard earned money is not safe with them and I will advise anyone not to bank with them until I am convinced </p>