LR
Lee R

1 reviews | Active since Jul 2020

31 Jul 2020, 13:50

Disgusted

You spend 18 minutes on the phone and they drop your call then they don't even call you back. This is disgusting considering that I'm a client and a loyal one at that. Think it's time to review my bank of choice

0
Replies (2)
Capitec Bank
Capitec Bank's reply31 Jul 2020, 15:08
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply02 Aug 2020, 09:01
Official
Good day  

As per our telephonic conversation , I trust that the matter was resolved accordingly.

Kind regards 
Capitec bank