Disgusted

Dissatisfied, disappointed and angry is just an understatement at this point, paid for my disc renewal on the 27/03/2025 via the app and till today I do not have my vehicle disc, I have been calling daily and told it’s being escalated, was first told they could not locate my address, to share delivery address, shared that 3 times via email and vial phone calls, still confused why this was the case in the first place as the address is there on the app where I completed the full address when completing the transaction, how does Capitec expect I go on my trip with a disc that has expired?