DISGUSTED!!!

I am HORRIFIED at Capitec's STUPID Policy...

I recently opened up a Capitec account and created a Sub account for my education. I was supposed to receive financial help for the course from a friend in the UK of £400+. The sub account is under the education name and is the details I gave to the sender. The money was sent last week. I received a call from the sender stating that the money had bounced and she was charged £50 (R1000), that's a 12.5% loss of which I can not afford to lose. I Urgently need this money by Fri that's only 1.5 days, it's going to take another week before I see that money of which will be useless by that time.

Capitec's reasoning is that they are not aloud to receive money from outside South Africa to a registered company... Because the Name on the sub account is equal to a company of the same name, it bounced!!! How STUPID... My Account is NOT THAT Companies account... IT's MY Account. MINE!!!!!!!!!

So if YOUR NAME is the same as some other companies name like "John Dory" for example, you will NEVER be able to receive money from outside South Africa...

Thank you Capitec for NOT Informing me when I opened the account and SPECIFICALLY mentioned that I want a Sub account for my education and that I would be receiving money from overseas into that account.

I am NOT currently working and have LOST R1000 that I will never get to see!!! I am FUMING!!!!