LM
Lillian M
1 reviews | Active since Aug 2019
09 Feb 2020, 14:08
Disgusted
I am so disappointed at how this bank always allows double debits all the time when i make a payment and when i go to the branches they tell me it’s not them but the company i’ve been paying. Each Month i have to query this and it’s really disgusting. I need this sorted ASAP!!!
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Replies (2)LM
Lillian M's updateReviewer Update
11 Feb 2020, 13:05I need to know if one can reverse a payment.
I made a payment on the 29th January and was advised that this is ***** and need this reversed ASAP ***
I made a payment on the 29th January and was advised that this is ***** and need this reversed ASAP ***
LM
Lillian M's update11 Feb 2020, 13:05
Reviewer Update
I need to know if one can reverse a payment.
I made a payment on the 29th January and was advised that this is ***** and need this reversed ASAP ***
I made a payment on the 29th January and was advised that this is ***** and need this reversed ASAP ***
Capitec Bank's replyOfficial
11 Feb 2020, 16:16I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply11 Feb 2020, 16:16
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank