YL
Yasira L
1 reviews | Active since Sept 2018
24 Jun 2020, 10:43
Disgusted!!!
Im disgusted that after 8 years with this bank.I am being hung up on trying to resolve my quieries.I understand we facing a pandemic but can we atleast get service please...thank you
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Capitec Bank's replyOfficial
24 Jun 2020, 11:53Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply24 Jun 2020, 11:53
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank