NK
Nomvuyo K
1 reviews | Active since Dec 2018
26 Jun 2020, 21:45
Disgruntled customer, service poor
I have bought R100 Telkom airtime via the eCapitec this morning at 11:10am, to my surprise no notification of artime but the amout went off my bank account, its now 10om and nothing, I want my airtime or reversal of the 100 charge on my account, the number loaded on ***, very disgruntled customer.
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Capitec Bank's replyOfficial
29 Jun 2020, 09:29I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply29 Jun 2020, 09:29
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank