Disgruntled

I am dissapointed by the service I got from Capitec Branch in Sunnypark. Went there in the morning to be the 1st one in the que to be assisted when they open in the morning and I waited for them to open to no avail. The people who work in the branch held a meeting even until after 8am, when I indicated to the person who seemed like a manager(Kholofelo) of the bank he told me that on Wednesdays the branch operates from 8:30 and on the door there is a lockdown notice showing bank operating hours from 8am. He came out to see us and ask us what our issue was and he did not have a name tag and when I asked for his full names and surname he says he does not have them as he is not yet serving yet the bank was supposed to open from 8am

I am appaled by this service and I wish companies like capitec can take people's needs and time into consideration o this difficult time we are facing as a country. We are all racing against time to that we can also be able to deliver in our professions and we value time we can't have a banking institution that has no respect for time serving during the pandemic if need be.