JV
Jessica V
1 reviews | Active since May 2025
08 May 2025, 05:41
Disgrace for service
If I could give 0 stars I would! I have been to the bank and on the app Web Africa keeps on debiting my account with no authorisation and Capitec says they can not stop it I showed them the cancellation letter and all the times they debiting my account . Now i cant leave money in my account because web Africa wants to ***** from my account. I am closing my account and cancelling my life insurance with Capitec because they cannot provide me with service.
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Capitec Bank's replyOfficial
08 May 2025, 07:17Good day Jessica
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply08 May 2025, 07:17
Official
Good day Jessica
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank