1 reviews | Active since Jul 2022
DISGRACE by CAPITEC
My account was closed this afternoon. I called the call centre at capitec at 18hoo ***. I was informed the last deposit R1500.00 that was made in my account from First National bank ******* requested my account to be stopped saying they bought a washing machine from me and could not get hold of me. This is not the truth as monies owed to me Documentation will be handed to police on this money that is owed by ****** Documents such as Acknowledgement of debt and transfers done from my same account to ******. .I CC Mrs ********* in this email which she denies doing. Please explain this to me.
1 How does capitec close my account without contacting me first. My telephone number at capitec is available on your system and registered cell phone banking nr. This case will also be opened at the banking ombudsman. My account was good enough for years at your bank and this is the treatment I get from you. Capitec bank clients are being judged without being able to reply to such lies. The public needs to be warned about the service and this disgrace I was done to by your bank. I will be contacting my advocate because I am unfairly treated by your bank.
Police case nr will be supp**** to the ombudsman because your bank does not feel the need to notify me. My Email that also appear on your system is also registered but no even a call or email from capitec to find out myside of the complaint.
Best regards,
Best regards,
