BK
Bradley K

1 reviews | Active since Feb 2024

21 Feb 2024, 13:56

Disgrace

Since the 14th of February Capitec is unable to assist in releasing my funds of R200 000 of which we have EFT'd into a FNB account. All you get is the same answer that the issue is being resolved. The FNB account holder cannot wait any longer and Capitec has caused frustration in my life. No one can tell me where the funds are stuck or when it will be released. Capitec is a disgrace! I want my money Capitec or release it to FNB

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Replies (2)
Capitec Bank
Capitec Bank's reply21 Feb 2024, 14:01
Official
Good day Bradley

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply21 Feb 2024, 14:44
Official
Good day Bradley

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank