MB
Marise B

1 reviews | Active since Jan 2017

17 May 2022, 18:29

************** in capitec branch

Yesterday I went to Capitec in Fleurdal in Bloemfontein. I had a mask on that was not to the liking of the manager. The mask covered my nose and mouth and was made of of cloth as per the law. Yet the manager felt like he can make his own laws and treat customers like trash. He even called the security of the the shopping centre and they did nothing because my mask did meet government requirements. Very unprofessional behavior.

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Replies (1)
Capitec Bank
Capitec Bank's reply18 May 2022, 07:04
Official
Good day  Marise

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank