wB
wesley B

1 reviews | Active since Jul 2015

10 Dec 2018, 18:42

************** by capitec

I have banked with capitec for many years and received fairly good service until today. I tried to apply for a credit card and was declined due to the fact I was weekly paid. I think that this is extremely prejudicial as I meet all the requirements and I am an existing client. It seems that capitec feels that weekly paid clients are beneath them. Seriously considering changing my bank

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Dec 2018, 10:31
Official
I acknowledge your posting, and have referred it to Kim Simons for immediate attention.

Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank