LC
Lydia C

1 reviews | Active since Mar 2016

09 Sept 2020, 15:38

************** at Capitec Bank

I have been denied the opportunity to open a bank account for my son at Capitec Bank Wonderpark entrance 3. I hold a spousal visa section 11(6) which is a visitors visa for spouse with condition to work and I am employed. They told me they need a work Visa. Capitec Bank please review this or train your staff, a spousal visa is still a temporary visa not only a work visa is considered a temporary visa. I felt very discriminated. I also had a bank account closed when I moved from work permit to spouse visa with work condition. Can a foreign spouse not open a bank account because I am a spouse even though I work?

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Replies (1)
Capitec Bank
Capitec Bank's reply09 Sept 2020, 15:58
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank